Associate Manager, Quality

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Business Profile: 

PCC Fasteners and Engineered Products, which include the PCC Industrial & Distribution Group, consist of specialized manufacturing businesses that produce fasteners, precision components, systems, tooling, and engineered system solutions for a diverse group of end customers in the automotive, aerospace & defense, industrial machinery, and other performance-driven markets.

PCC Fasteners and Engineered Products' manufacturing operations are spread over four continents, forming a network of industry-leading companies, which enables our customers to utilize our experience and deep product knowledge wherever they need it. Embedded in a culture of continuous improvement, our assets and industry leadership ensure that we will consistently deliver our customers the best value in the markets we serve.

Location Profile:

Located in North Hollywood, CA, Avibank Manufacturing, Inc., a PCC Company, a part of the Engineered Products Group, is among the world's leading manufacturers specializing in the design and production of sophisticated fasteners and multi-component fastening systems and devices, solving difficult engineering and critical performance problems.

Position Summary:

The Associate Manager, Quality will oversee the activity of the Quality Engineers and CMM Personnel in the Quality Department, developing, implementing, and maintaining a system of quality for the organizations products and development processes. 

Primary Duties & Responsibilities:

• Lead the quality engineering team and CMM personnel ensuring that products or components met design and reliability requirements, assigning work to personnel managed.
• Direct quality engineering activities and implement policies and procedures to meet business requirements.
• Establishes crisis resolution procedures to ensure a continuous flow of products.
• Utilizes expertise, problem solving techniques, tools, and team knowledge to drive improvements and best practices.
• Leads and directs work for team(s) of employees as defined by business needs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Helps maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of the company to develop quality processes, manufacturing, and training methods.
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Updates job knowledge by studying trends in and developments in AS9100 and internal quality management system.
• Provides problem statement trends in a Pareto graph to task cross functional team members to support reducing and removing occurrences in failures in quality (Scrap, NCR, Rework, RMA).
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Implements, and manages processes to ensure products meet required specifications for quality, function, and reliability prior to delivery.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to entire team.
• Reviews client, customer, and user feedback.
• Conduct Quality audits when appropriate and when assigned.
• Lead process documentation and improvements in relation to inspection and Quality.
• Manages employee time keeping, vacation scheduling and schedule overtime as needed.
• Provide guidance to inspectors on the interpretation of drawings and routines.
• Oversees CMM inspector training and annual Quality training as required by the Quality Management System.
• Coordinates action items with quality engineers and process engineers, manufacturing, and all other required resources to satisfy customer needs.
• May performs other duties as assigned.

Required Skills:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills, ability to engage with all levels of personnel internally and externally.

• Strong analytical and problem-solving skills with focus on process improvement.

• Strong project management skills

• Strong organization and planning skills.
• Proficient use of Microsoft applications.
• ASQ Quality Engineer certification (desired).
• Six Sigma certification (desired).
• Knowledge of AS9100 and NADCAP systems.
• Understanding of assembly methods, fixtures, tooling, and fabrication methods.
• Experience in Quality Assurance within the aerospace industry and a manufacturing environment.
• Demonstrated skills in statistical analysis, process control, and Statistical Process Control (SPC).

Required Experience:

• Knowledge of manufacturing and quality systems; aerospace preferred.

• 7 years’ experience in an Aerospace Manufacturing Environment required.
• 5 years’ experience in Quality Engineering or Quality Management or combination of them is preferred.
• Experience as an inspector in an aerospace precision machine shop operation is preferred.
• 3-5 years of supervisory experience strongly preferred.

 Level of Education:

 Bachelor’s degree (B.A.) from a four-year College or university; in Mechanical, Electrical, Manufacturing, Aerospace Engineering or related technical discipline.