Manager of Quality and Continuous Improvement

United States of America
Wyman Gordon
Administration, Continuous Improvement, Operations
Full Time
November 1 2020


Carlton Forge Works


With more than 150 operations and about 22,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, forgings, and clad products for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

Headquartered in Portland, Oregon, this over 10 billion dollar company employs more than 29,500 people worldwide.  PCC has over 160 plants and has a presence in twenty-six states in the US and in over a dozen countries. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers and shareholders while continually pursuing strategic, profitable growth.

Effective early February 2016, Berkshire Hathaway, led by chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Wyman-Gordon is a worldwide supplier to the aerospace and industrial gas turbine markets. We hold quality accreditations for all of the major airframe and engine manufacturers for both civil and military applications. Wyman-Gordon creates rotating closed-die forgings which are critical for aerospace and land-based gas turbines. Wyman-Gordon also manufactures structural forgings for airframe, nuclear, petrochemical, power generation, and space applications. In addition, Wyman-Gordon has heat treating, testing, and other operations that support its global forging buiness.
Carlton Forge Works produces seamless rolled rings as well as open and closed-die forgings for the aerospace, gas turbine, industrial, commercial, and nuclear industries while using one of the most extensive lines of equipment and truly skilled craftsmen anywhere.

The Quality & Continuous Improvement Manager is responsible for the implementation of the Quality Management System, execution of key elements of Quality operational plans, and developing lean continuous improvement capabilities. By partnering with site leadership, will facilitate full integration of Quality Management System (QMS) into value streams ensuring audit compliance at all times. Will lead a team of Quality Engineering, Compliance and Inspection.

Collaborates internally to ensure quality standards are in effect. Sets tactical and operational plans for the achievement of short to medium-term goals for the development, modification, application, and maintenance of quality evaluation, control systems, and protocols. Provides guidance on the implementation of corrective actions for issues related to internally produced products and processes.

  • Develop and lead implementation of solutions to nonconformities and satisfy quality issues raised by customers for Commercial and Military/Government applications.
  • Analyze customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility. Interact with customers to identify opportunities to improve quality and establish feedback/corrective action with internal team.
  • Review customer purchase orders, contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.
  • Direct Escape management procedures, root cause analysis, and develop recommendations for corrective action for issues related to internally produced products & processes.
  • Lead the development inspection plans, methods, and technologies to assure the reliability and conformance of products and processes.
  • Direct processes to identify and manage risk in product development using PFMEA, etc.
  • Design, implement and document procedures and methodology for process control, improvement adherence and control for all phases of internal production and external supply chain processes.
  • Establish and implement applicable measurements / metrics for monitoring system effectiveness and to enable managers/employees to make sound product quality decisions
  • Lead effort to define and train all employees on tools to perform root-cause analysis and problem solving to identify root cause and effective corrective actions/process improvements.
  • Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.
  • Monitor supplier performance and establish criteria and rating system for critical vendors.
  • Lead and coordinate internal and external quality audits.
  • Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
  • BS/BA in Engineering or Business Administration Required
  • MS degree in related field preferred
  • 5-7 years Aerospace Industry experience in Quality, Operations or Engineering
  • 2+ years leading people
  • Six Sigma/Lean Certifications
  • Requires ability to provide technical oversight to quality military and government customer initiatives. Must be a U.S. Person/Permanent Resident “Green Card” holder or hold other legal authorization to support military and government customers.
  • Broad working knowledge of problem solving tools, theory and principles of statistics and statistical process control
  • Project Management preferably demonstrating marked improvement in process and systems
  • Experience in designing and implementing quality systems
  • Diverse knowledge of inspection and control methods, techniques and documentation.
  • Excellent communication skills (written and verbal)
  • Strong computer skills including quality control applications, word processing, spreadsheets and databases
  • Six Sigma and Lean  experience
  • Knowledge of aerospace forging methodology and practices as well as knowledge and understanding of prime customer systems such as General Electric, Pratt & Whitney, Rolls Royce, Honeywell are highly desired


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.