Quality Supervisor - Carlton Forge Group

With more than 120 operations and about 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, forgings, and clad products for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

Headquartered in Portland, Oregon, this over 10 billion dollar company employs more than 20,000 people worldwide.  PCC has over 120 plants and has a presence in twenty-six states in the US and in over a dozen countries. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers and shareholders while continually pursuing strategic, profitable growth.

Effective early February 2016, Berkshire Hathaway, led by chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

The Quality Supervisor is responsible for providing quality assurance and control support to customers, suppliers, and internal production; ensuring products, components, parts, and material conform to customer, supplier, and regulatory requirements. This position is a key liaison with internal staff, suppliers, and customers on Quality related matters. This position reports directly to the Quality Manager and supervises a small team of Quality Engineers.

KEY PERFORMANCE INDICATORS:

• Safety
• First Pass Yield
• Scrap, Cost of Quality
• Throughput

1. Comply with PCC Code of Conduct Requirements and all PCC Cardinal Rules (e.g. Quality and Safety).
2. Ensure a safe, productive and rewarding working environment.
3. For all RFQs (request for quotes) and sales orders, review customer documentation and ensure manufacturing, technical and quality requirements are met and documented. Preemptively identify and communicate issues that can be resolved early, thus avoiding costly Inspection or Manufacturing options that delay processes.
4. Interpret customer requirements that may have hidden costs. (i.e., fixturing, tooling, testing, NDE acceptance criteria, etc) and recommend cost savings, especially the cost associated with surveillance, notification ranges, and requests that exceed Industry requirements
5. Review or create order specific Inspection & Test Plans and Quality
6. Negotiate/recommend effective surveillance options (when required by customer), set up all related documents/procedures to ensure those agreed to options are known and met. Act as the primary third party interface
7. Responsible for final material certifications ensuring compliance and accuracy prior to release to customer and, as required, securing customer release for shipment
8. Manage the process to reduce operational queues associated with approval of ITP’s, QA Plans, Waivers, Submissions, or any document requiring outside approval
9. Address quality inquiries and concerns from our customer and their representatives
10. Provide quality customer interface to assure requirements are understood and satisfied. Host and participate with customer audits, work collaboratively with customers to identify quality gaps, assure corrective action resolution, and oversee continual improvement activities to meet or exceed customer expectations.
11. Perform and lead internal audit activity to identify process enhancements and ensure compliance with QMS. Responsible for ensuring RCAs are implemented for CARs, PARs and NCRs
12. Monitor quality control activities and processes at suppliers. Review and analyze corrective action and non-conformance data to eliminate non-conformances. May assist with suppliers in dock to stock programs to reduce/eliminate the need for incoming inspection activities.
13. Develop reports and metrics on various aspects of product assurance function including cost of scrap and rework operations, accuracy of inspection, quality of outgoing product, etc. Monitor nonconforming parts through RMA and the rework process including timely disposition and closure.
14. Recommend new techniques and processes to improve the flow of data and documentation
15. Assist with training production staff in the implementation of QMS and inspection procedures.
16. Other duties as assigned.

A Bachelor’s degree from an accredited institution in engineering related field

4+ related experience in a manufacturing environment; forging and/or machining industry preferred

Knowledge of manufacturing and quality systems; Aerospace preferred

Knowledge of heat treatment, metallurgy, machining, chemical processing, special processes and applicable specifications.

Lean manufacturing basics

Trouble shooting skills with focus on process improvement

Project Management

Ability to analyze and interpret data

Strong communications skills, both verbal and written, to convey ideas and processes

Ability to complete work assignments accurately and quickly, always focusing on accomplishing the goal

Self-motivated and able to work independently without close supervision

Strong organization and planning skills

Team Oriented

Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint; Oracle experience preferred

Ability to work 40+ hours per week, including weekends as required

Note: This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Employees must be legally authorized to work in the United States. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.