Sr Inside Sales Representative - Level 4

United States of America
California
Irvine
Fasteners
SLC
Sales
Full Time

  


899

With more than 120 operations and about 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, forgings, and clad products for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

Headquartered in Portland, Oregon, this over 10 billion dollar company employs more than 20,000 people worldwide.  PCC has over 120 plants and has a presence in twenty-six states in the US and in over a dozen countries. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers and shareholders while continually pursuing strategic, profitable growth.

Effective early February 2016, Berkshire Hathaway, led by chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

PCC Fasteners offers comprehensive product lines that cover virtually every aerospace fastening application. We produce fasteners, precision components, tooling, and engineered system solutions for the automotive, defense, industrial machinery, and other performance-driven markets

PCC Fasteners products' manufacturing operations are spread over four continents, forming a network of industry-leading companies, which enables our customers to utilize our experience and deep product knowledge wherever they need it. Embedded in a culture of continuous improvement, our assets and industry leadership insure that we will consistently deliver our customers the best value in the markets we serve.

Headquartered in Irvine, CA, Shur-Lok manufactures fastening systems with superior locking devices for critical requirements including engine module assembly, structural assembly, rotor blade attachment, and aircraft engine shaft and spindle applications. Operations at the Irvine location include CNC Machining, CNC Waterjet Cutting, Laser Marking, Heat Treating, NDT, and EDM.
Responds to assigned customers’ inquiries and requests, enters orders, and resolves issues. Responsible for maintaining good customer relations and acting as a backup for an assigned group of customers. Completes all necessary follow-up including documentation and coordination. Handles confidential pricing structure data and customer account data. Responsible for protecting the company’s financial interests and good customer relations through accurate and consistent price quotes to customers while executing the Company’s pricing strategy. Trains other team members on essential departmental policies and procedures.
  • Acts as an account manager to an assigned set of strategic “A” Level customers.
  • Provides customer quotations based on the internal sales strategy, pricing database, cost database, and/or estimated costs provided by the estimating department.
  • Coordinates with Estimator or Inside Sales Manager for appropriate pricing or to correct inconsistencies in pricing when there is missing or conflicting data, or the data conflicts with pricing guidance.
  • Investigates and resolves problems concerning manufacturing ship dates. Acts as a liaison between the company and customer to expedite or amicably resolve delinquent shipments.
  • Always communicates clearly, courteously, and professionally with customers, distributors, internal customers/suppliers, and other business contacts.
  • Completes both company and customer documentation, such as Purchase Orders (P.O.) reviews, to ensure the final order is entered into the system correctly and matches what was offered to the customer.
  • Completes all documentation in a timely manner and submits responses to customers that meet the deadlines provided (e.g. bid close dates).
  • Coordinates with various departments to ensure continuity of pricing, shipping, and delivery dates. Utilizes available data and tools to assist in level loading the shop.
  • Facilitates product returns and invoice adjustment.
  • Processes and adjusts for returned goods in the customer file by issuing replacement orders, credit memos, etc. to maintain an auditable transaction log.
  • Maintains network access to assigned customer portals.
  • Acts as a backup to a secondary set of customers by maintaining a good working relationship with key contacts, maintaining access to customer portals, and cross training with assigned Inside Sales Representative to ensure continuity.
  • Analyzes and understands customer demands and provides input and insight into departmental sales strategy. Provides value added ordering suggestions to the customer to ensure their needs are met.
  • Complies with all company policies and safety rules.
  • Other duties may be assigned on a temporary or permanent basis as the needs of the business change.
  • Bachelor's degree in Marketing, Business Administration, Engineering, or another related field highly preferred.
  • 3-5 years of experience or record of strong performance matching job duties and responsibilities in inside sales or account management in an aerospace or other regulated manufacturing environment highly preferred.
  • Experience with business to business sales highly preferred.
  • Ability to read and interpret business related documentation
  • Strong written and verbal communication skills
  • Experience working with outside customers to find resolutions for inquiries
  • Proficiency in Microsoft Word and Excel
  • Knowledge of ERP systems and Customer Portal Applications





All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This requisition is closed to applications.