Sales Service Rep

United States of America
Wyman Gordon
Full Time




With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Job Description  

This position is a key link between the customer & Wyman-Gordon. The Account Representative acts as the single point of contact for our customers.  Responsibilities include meeting Sales Department objectives, coordinating necessary commercial efforts internally, and ensuring customer expectations are met.  It is a position with high visibility within the plant, close coordination with all departments, and requires a thorough understanding of our customers’ needs and requirements.

Duties and Responsibilities

  • Review and input incoming Purchase Orders, Contracts, & Requests for Quotations
  • Communicates both verbally & in writing with customers on progress of part schedules, pre-production schedules, and further business opportunities.
  • Maintain price & schedule integrity.
  • Makes recommendations to management on RFQ’s received (go/no go bid) based on Customer requirements versus WGH capabilities.
  • Responsible to maintain and achieve quarterly & annual sales goals.
  • Manage new part introductions through initial design process by coordinating new part inputs into the system, internal design review meetings, part pre-release status, and subsequent discussions with the customer related to the design process.
  • Forecasting assigned customers demand on a quarterly basis.
  • Identifies issues, problems, and opportunities - Recognizes issues, problems, or opportunities and determines whether action is needed.
  • Involves others - Includes others in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
  • Commits to action - Makes decisions within a reasonable time.
  • Aligns to leverage market opportunities - Establishes the profile of each assigned customer to maximize the available market opportunity.
  • Asserts self in leadership role - Readily assumes a leadership position with individuals, situations, or projects that require action and/or improvement.
  • Facilitates agreement - Uses appropriate influence strategies (such as demonstrating benefits) to gain genuine agreement; persists by using different approaches as needed to gain commitment.
  • Prioritizes - Identifies more and less critical activities consistent with organizational goals.


  • S./B.A. preferred, A.A./A.S. required
  • 1-2 years of Customer Service in the Aerospace Market
  • Microsoft Suite experience

Preferred Qualifications:

  • Ability to read blueprints and specifications.

 Salary Range: 

  • $70K-$80K Annually 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.