IT Intern (Co-Op)

United States of America
Kentucky
Wilder
Fasteners
Andrews Laser Works
Information Technology
On-Site
Intern

  


16530

Position Summary:

The IT intern will gain exposure to working in a medium to fast paced manufacturing environment. The intern will be project based but will also include exposure to day-to-day operations. Maintaining, repairing, and upgrading components of the LAN including but not limited to workstations, printers, and software. Providing technical software, hardware and network problem resolution to end users by performing question/problem diagnosis and guide users through step-by-step solutions on both an on-site and call-back basis.

Primary Duties & Responsibilities:

  • Clearly communicates technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed.
  • Ensures timely resolution/referral of user problems by understanding the impact to the user and by assigning an appropriate priority and resolution goal.
  • Manages user account changes.
  • Manages and updates an accurate IT equipment inventory.
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems, email problems, and site connectivity problems.
  • Proposes and implements hardware and software upgrades optimizing network performance while remaining within budget.
  • Helps install local area network cabling systems and equipment such as network interface cards, switches, and VPN devices.
  • Assists Network Administrator as needed.
  • Track software license compliance and perform annual audits to confirm licensing compliance.
  • Manage signoffs and software change requests in accordance with IT procedures and Sarbanes Oxley requirements.
  • Maintain Active Directory environment.
  • Maintain spare parts inventory for internal software, hardware, and network printers.
  • Perform related work as required.

 

Required Skills:

  • Should be customer service-oriented and learn techniques to best serve clients. Ability to deliver customer service to users with various levels of knowledge.
  • Professional verbal and written skills required. Must be able demonstrate these communication skills via e-mail, phone and in person
  • Creative problem-solving skills with strong troubleshooting skills
  • Ability to take direction well and be motivated self-starters. 
  • Must be open and excited to learn new and older technologies. 
  • Knowledge of hardware and software installation on various computing platforms
  • Must be able to disconnect, lift and move PC’s and monitors (35 lbs.) to new desks, and maneuver under counters and in tight spots to run cables and wires for PCs.
  • Must be comfortable with ladders and higher places
  • Must be able to follow both written and verbal instruction
  • Must be able to work with vendors for returns, support and trouble shooting
  • Must be analytical and methodical in carrying out task and work assignments.
  • Detailed oriented – Accurate, thorough, strong work ethic, and be driven to provide a quality solution.
  • Multitasking – can orchestrate multiple activities at once to accomplish a determined goal.

 

Required Experience:

  • Currently enrolled in an accredited IT program or track, such as, Information Technology, Cybersecurity, Network Administration, Etc.

 

Level of Education:

  • Must be a current freshman or sophomore enrolled in an accredited college or university.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

This requisition is closed to applications.